ADA/Accessibility

Inter Miami CF Stadium is committed to providing an enjoyable experience for all guests in attendance at each event, including guests with disabilities. The venue has been designed and built to meet or exceed the requirements of the Americans with Disabilities Act (ADA). 

 

Guest Services

The Guest Services center is located next to Section 121. Guest Services can assist fans with lost and found inquiries, lost children, stadium directions, emergencies, and accommodations for fans with disabilities.

 

Housekeeping/Maintenance

 

Inter Miami CF Stadium strives to provide our fans with a safe, clean, and friendly environment at all times. If you see or experience a housekeeping problem or maintenance concern, please notify your nearest staff member, visit Guest Services located next to Section 121.

 

  • The facility will be cleaned prior to each match.
  • All disinfectants and sanitizers will be required to meet CDC recommendations.
  • Dedicated sanitation staff will be scheduled and visible during operating hours.
  • Frequently touched surfaces will be sanitized/ disinfected on a regular basis throughout the match. For example, handrails will be sanitized after the match starts and after halftime.
  • Restrooms will have a designated cleaning attendant who will sanitize frequently touched surfaces after each use.
  • Locker rooms and other soccer personnel areas will be sanitized according to the MLS protocol.
  • All food service equipment will be sanitized prior to opening, including all customer touchpoints. This practice will be repeated at prescheduled intervals during operating hours.
  • Hand washing and sanitizing stations will be located throughout the stadium.

 

Lost and Found

All fans looking to claim, or report lost items during an event should visit Guest Services located next to Section 121. 

 

Lost Children and Fans

Lost children and fans should be taken to Guest Services located next to Section 121. Parents looking for a lost child should check with the nearest event staff, safety personnel, or Law Enforcement official for assistance.

 

Strollers

Strollers are not permitted at Inter Miami CF Stadium. Please see the full list of prohibited items.


 

Stadium Policies

 

Ball Return Policy

Any Soccer balls that enter the seating area must be returned to the field of play by giving the ball to a Ball Kid or the nearest Stadium Staff member.

 

Children’s Tickets

Children who are two years of age and under will be admitted free but will be required to sit on a ticket holder's lap.

Children who have had their third birthday, or who require their own seat, will require a ticket.

 

Clear Bag Policy

To provide a safer environment for the public and expedite guest entry into the stadium, Inter Miami CF Stadium policy limits and restricts the size and type of bags that are permitted into the stadium during any events taking place at Inter Miami CF Stadium.

We encourage guests not to bring any bags, however, the following will be permitted:

  • One clear bag no larger than 14"x14"x6".
  • Guests may carry a small clutch bag or purse no larger than 6.5"x6.5" (approximately the size of a hand) with or without a strap.
  • Each ticket holder, including children, may carry an approved clear bag and a clutch purse. 
  • Diapers and wipes may be carried in a clear bag. However, diaper bags are not permitted.
  • Additional clothing, ponchos, etc. are permitted if carried loosely or in an approved clear bag.
  • Large purses, coolers, briefcases, backpacks, luggage of any kind, computers/laptops bags, camera bags or any bag larger than the permissible size as described above will not be allowed.
  • Exceptions will be made for medically necessary items after proper inspection and documentation.

There are no provisions to check items at the gates.  Guests will be asked to either take prohibited items back to their car or dispose of prohibited items at the gate. Inter Miami CF Stadium and its affiliates are not responsible for items left behind, lost, stolen, or damaged.

For more information regarding the Inter Miami CF Stadium clear bag policy, please reach out to members@intermiamicf.com.

Fan Code of Conduct

Inter Miami CF Stadium and Major League Soccer are committed to creating a safe, comfortable and enjoyable event experience for all guests in and around the stadium and facilities.

 

MLS and its clubs will immediately action the following behaviors as they represent a threat to the safety of the event:

  • Failure to adhere to any COVID-19 protocols and regulations set forth at Inter Miami CF Stadium may result in ejection from the stadium and banning from future matches
  • Fighting and/or inciting others to fight or inciting or engaging in unruly or disruptive behavior
  • Causing significant damage to property
  • Using (including on any sign or other visible representation) political, threatening, abusive, insulting, offensive language and/or gestures, which includes racist, homophobic, xenophobic, sexist, or otherwise inappropriate language behavior
  • Entering or attempting to enter the field, the field track, the tunnel or any otherwise restricted area
  • Threatening and/or abusive behavior directed towards other guests, players, officials, or staff members.
  • Possession or use of an unauthorized pyrotechnic device, smoke or firework, or attempting to introduce one inside the venue
  • Throwing any objects onto the field (including streamers)
  • Failing to follow directions from venue staff regarding compliance with Fan Code of Conduct, stadium policies and emergency procedures
  • Declining to promptly return a ball that enters the stands
  • Inappropriate consumption of alcoholic beverages, which includes purchasing for, possession of, or consumption by a minor

 

The listed behaviors are prohibited based on safety and violations and will be subject to sanctions.

 

Inter Miami CF may also sanction a supporter group for violations of the Fan Code of Conduct.

 

MLS and its Clubs thank you for adhering to the provisions of this Code of Conduct and for making this event special and memorable to you and your fellow patrons.

 

LEVEL 1 OFFENSES

SANCTIONS

  • Fighting

  • Fan violence

  • Assaults/batteries on staff, vendors or other patrons

  • Using racial, sexual xenophobic, and/or homophobic language (including on signs or visible representations) or gestures or conduct

  • Throwing objects, of any kind, towards the field, players, and/or officials

  • Causing significant damage to property

  • Provoking and/or inciting threatening or abusive behavior

  • Possession or use of an unauthorized pyrotechnic device, smoke, or firework, or attempting to introduce one inside the venue

  • Alcohol management - purchasing, or providing for consumption, alcohol for an underage minor

  • Field intrusion onto the field of play or a designated Critical Area

Level 1 offenses are considered serious offenses. These will carry a ban ranging from six months to one year based on aggravating and mitigating factors

 

An individual must provide a written request for readmission and participate in the online Fan Code of Conduct Education Class (FCEC) for his/her access to be reinstated

 


 

 

LEVEL 2 OFFENSES

SANCTIONS

  • Targeted using obscene or abusive language or gestures, or displaying any inappropriate sign or visible representation

  • Entering, or attempting to enter, any unauthorized area outside the designated critical areas

  • Alcohol management - excessive consumption of alcohol

  • Ignoring instructions by League, Club & Stadium staff

  • Refusing to return the match ball

  • Other misconduct where the venue is the victim, i.e. theft, scalping, minor property damage, etc.

Level 2 offenses carry a range of suspensions, depending on if they are the 1st or 2nd offense. Prior to the 1st penalty, individuals can be given a warning for their behavior.

 

  • 1st offense ranges from 1-3 games

  • 2nd offense ranges from 3-5 games

 
An individual who commits any two offenses in the category has to complete the FCEC before he/she can be reinstated. Any 3rd offense in a 12 month period will trigger a 1 year ban

 


 

 

Prohibited Items & Behavior

 

  • Any clear bags larger than the approved 14” x 14” x 6”
  • Non-clear bags larger than 6.5”x6.5”
  • Weapons of any kind including, but not limited to knives, pepper spray, stun guns, concealed weapons and firearms
  • Fireworks of any kind including, but no limited to flares, smoke bombs, incendiary devices and pyrotechnics
  • Illegal drugs or harmful chemicals
  • Any missile or object that can be used as a projectile
  • Aerosols or pressurized containers
  • Cameras with lenses longer than 6” when fully extended. 
  • Noise-makers, including but not limited to whistles and horns
  • Laser pointers
  • Remote controlled aircraft or unmanned aircraft systems (drones)
  • Seatbacks with metal pieces
  • Hover-boards
  • Umbrellas
  • Strollers
  • Signs or flags larger than 2’ x 2’ or those with poles
  • Selfie sticks
  • Outside Food or Beverage  
  • Inflated soccer balls
  • Streamers
  • Smoke Bombs (supporter section exemptions)
  • Cups/Hard Containers (promotional items excluded)
  • Beach balls or other inflatable items
  • Animals (excluding certified service animals with proper documentation)
  • Any other items deemed to be inappropriate and/or dangerous by the Venue Security Representative

The Stadium and/or the League office reserves the right to amend the Prohibited items list at any time.

Re-Entry

Fans may not exit and re-enter the Stadium using the same ticket even in the event of a weather evacuation unless otherwise state over the PA Address.

 

Stadium Info

Address

The address for Inter Miami CF Stadium is 1350 NW 55th St, Fort Lauderdale, FL 33309.

 

Directions and Parking

Directions, parking and other info can be found on our Transportation page.

 

Entrances

There are a total of four (4) entrances to Inter Miami CF Stadium.

  • Gate 1 - Southeast Corner

  • Gate 2 - Northeast Corner 

  • Gate 3 - Northwest Corner 

  • VIP Entrance - West Side of Stadium (Suites, Loge, and Midfield Club Members only)

 

Gate Opening Times

All gates will open 60 minutes prior to kick off unless otherwise noted.

Gates will be assigned on your digital ticket at time of purchase.

 

 

Tickets

The Inter Miami CF Stadium Ticket Office is located outside of Gate 1.

 

WiFi

Inter Miami CF Stadium provides secure wifi free of charge. Connect to the "IMCF" network.